BUSINESS- Valentine Nwafor a customer of Access Bank has taken to Twitter to call out the bank for failing to account for over N3 Million stolen from her savings account.
The Lagos resident who woke up on April 13 to an unauthorized deduction of N3,050,000 from his Access Bank account was shocked because she had never activated the use of ATMs and USSD on the account, Nwafor went to an Access Bank branch on Iweka Road in Onitsha to complain about what had happened, but they told her they could not help.
I have handled cases of fraud involving @myaccessbank, but this very one is so pathetic. Nwafor Valentine Uchechi with access bank AC/NO 0001505460, woke up on the 13th of April 2023, to a fraudulent debit of three million fifty thousand naira (3,050,000) from his account. pic.twitter.com/c8gGLWGxQW
— 99% OPPRESSED. (@PIDOMNIGERIA) May 23, 2023
I have handled cases of fraud involving @myaccessbank, but this very one is so pathetic. Nwafor Valentine Uchechi with access bank AC/NO 0001505460, woke up on the 13th of April 2023, to a fraudulent debit of three million fifty thousand naira (3,050,000) from his account. pic.twitter.com/c8gGLWGxQW
— 99% OPPRESSED. (@PIDOMNIGERIA) May 23, 2023
She said she went to the Access Bank headquarters in Lagos the following Monday to ask the bank to refund her money but the bank asked her to be patient for 48 hours, which she said never came.
“Access Bank told me someone transferred my money to a Moniepoint account, and the recipient account was untraceable. This is the same Moniepoint approved by the Central Bank of Nigeria,” Nwafor said.
“This is why I believe that someone from the bank is an accomplice in this case. They did not send me a one-time password as banks should but took my money. Now, I cannot pay my kids’ school fees.”
According to Nwafor, she had pleaded with Access Bank several times to send her money back to her but all they kept saying was that they were investigating the issue.
She said all Access Bank did was provide her with the phone number of the recipient.
“They said I should go to the MTN office to track the number. I don’t understand why. Shouldn’t the bank sort this out for me?” He asked.
Efforts to speak to a spokesperson for Access Bank, for comments, were negative as neither calls nor messages were responded to as of the time of filing this report.
